Organizational Assessment And Development

An organization’s competitive strength is directly linked to its capacity for accurate self-assessment. In order to thrive, an organization must be able to answer these questions: “What are the essential characteristics of excellence for our company if we expect to meet our goals and how do we measure up against these qualities?” This kind of gap analysis  – the foundation for any successful change effort-involves identifying the challenges and opportunities confronting an organization both now and in the future.

Our approach to organizational assessment both identifies those areas of excellence that already exist and surfaces the root causes impeding effective performance. Results are directly translatable into action planning and implementation.

Our clients have found that this assessment is most accurate and effective when input is gathered by our staff from a cross-section of employees via survey and individual interviews, and reported back anonymously to management. LED then works with the management team to develop, communicate and implement a plan to address current and future challenges and opportunities.

Staffed by Organizational Psychologists and business professionals with Human Resources and line management experience, we assure clients that the most current assessment methodologies are applied in a realistic and practical fashion to bring about measurable business improvements.

The basic steps for this assessment and diagnosis include:

  1. Assisting client in defining problem and goals for our intervention
  2. Contracting with client in terms of clear roles and responsibilities of the client/LED team
  3. Articulating the vision of excellence for the organization and determining how achieving that vision will be measured
  4. Gathering data – via interviews, focus groups and/or surveys from a cross-section of employees encompassing all levels of the organization, to determine performance strengths and gaps
  5. Consolidating and analyzing the data, highlighting both success stories and key areas for improvement
  6. Providing preliminary action recommendations to build on successes and address key challenges